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How We Handle Your Information

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep the lobby secure. You control your data and can request changes or deletion anytime through account settings or support.

Account dataTransaction recordsDevice informationCookie preferencesWithdrawal verification
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How We Protect Your Information

We encrypt account passwords, mask payment details in transaction logs, and restrict data access to verified staff only. Cookies let you stay logged in without re-entering your PIN every page load. You can clear cookies or block them in browser settings, though some features like wallet balance display require session state.

Encryption

Login credentials and withdrawal requests travel over encrypted connections. We hash passwords so even our database admins cannot read them in plain text, and payment processor tokens replace raw wallet numbers in our logs.

Cookie Control

Essential cookies keep you logged in and remember your language choice. Optional analytics cookies track page visits to improve layout. You can refuse analytics cookies in the popup banner or browser settings without losing account access.

Data Retention

Active accounts keep full transaction history for dispute resolution. When you close your account we anonymize personal identifiers after the regulatory hold period ends, but aggregate bet data stays for platform integrity checks.

Your Rights

Where local law permits, you can request a data export, correct account details, withdraw marketing consent, or ask us to delete your account. Email support or use the data request form in account settings to start the process.

Privacy Questions and Data Requests

Contact us to ask about data collection, request a copy of your account information, update your marketing preferences, or delete your account. Our team verifies your identity before processing data requests to protect against unauthorized access.

Team online

Email Support

Send privacy or data-deletion requests to our support inbox. Include your registered mobile number and account username so we can verify ownership before releasing any information.

Account Settings

Log in and open the privacy tab to download your transaction history, turn off marketing messages, or submit a data-deletion request. Changes take effect immediately for most preferences.

Live Chat

Ask our chat team about data collection, cookie usage or how to update your details. For formal data requests we'll ask you to confirm via email to keep the process secure.

Privacy Policy Questions

We ask for your mobile number, username, password and date of birth. When you deposit via bKash, Nagad or Rocket, the payment processor shares transaction ID and amount so we can credit your wallet.

Yes. Log in, open account settings, and click the privacy tab to download your transaction history, login records and marketing preferences. Email support if you need additional records or clarification.

Open account settings, go to notifications, and untick the marketing consent box. Changes apply immediately. You'll still receive account security alerts and withdrawal confirmations because those are operational, not promotional.

We share transaction details with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals. We never sell your contact information to advertisers or unrelated companies.

We anonymize personal identifiers after the regulatory hold period required in your region. Aggregate bet data stays in our system for platform integrity, but it's no longer linked to your name or mobile number.

Email our support team or submit the data-deletion form in account settings. We verify your identity, then close the account and anonymize records after any required hold period ends. Pending withdrawals must clear first.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.